Privacy Policy

Effective Date: 04/24/2025

Castle Rock Home Care (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and communication platforms.

Information Collection and Use

We collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and other contact details when you:

  • Sign up for our services

  • Subscribe to communications

  • Make a purchase or inquiry

  • Participate in promotions or surveys

This information is used solely to provide services you request, improve user experience, and communicate with you about your account or transactions.

No Information Sharing for Marketing Purposes

We do not share, sell, rent, or trade your personal information with third parties for marketing or promotional purposes. Your data is only used internally or with trusted partners necessary to provide our services (e.g., payment processors, hosting providers) — and even then, only under strict confidentiality agreements.

Mobile Information and Text Messaging

We are committed to safeguarding mobile phone data provided through opt-in processes. Specifically:

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

This applies to all forms of mobile communication, including SMS or other messaging services.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, or misuse.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal or regulatory reasons. When we do, the revised policy will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

Castle Rock
[email protected]